Terms of Sale

Last updated: November 3, 2026

These terms apply to every purchase made on gethealthypillow.com. By placing an order you confirm that you have read and accept them, together with our Shipping Policy, Returns & Refunds Policy and Privacy Policy.

1. Seller

2. Products

HealthyPillow sells a contour memory foam pillow. We describe it as accurately as we can, with real photos and measurements. Small differences in color between your screen and the product, and normal tolerances of about half an inch in size, are possible.

HealthyPillow is a comfort product. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease or condition. If you have ongoing pain, please talk to a doctor.

3. Who can buy

You must be at least 18 years old and have a delivery address in the United States. We currently ship to the 50 US states only. We may refuse or cancel an order we believe is fraudulent or placed for resale.

4. Prices and payment

• Prices are shown in US dollars (USD). Shipping within the US is free.
• Any sales tax that applies to your order is shown at checkout before you pay.
• Payment is taken when you place the order and is processed securely by Stripe. We accept the cards and wallets shown at checkout.
• If a price on the website is clearly wrong because of an error, we will contact you before shipping and you can cancel for a full refund.

5. Your order

After you pay you will receive an order confirmation by email. The contract between you and us is formed when we send that confirmation. If a product becomes unavailable after you order, we will tell you and refund you in full.

You can cancel your order free of charge until it ships. Write to [email protected] with your order email and we will refund you in full.

6. Shipping

Orders ship from our fulfilment partner's US warehouse. Delivery times and what to do if a parcel is late, lost or damaged are explained in our Shipping Policy. Risk of loss passes to you on delivery.

7. Returns and refunds

See our Returns & Refunds Policy. In short: for hygiene reasons we can't take back pillows that have been unpacked and used; unopened pillows can be returned within 14 days of delivery; damaged, defective or wrong items are replaced or refunded at no cost to you.

8. Warranty

If your pillow has a manufacturing defect within 12 months of delivery, we will replace it or refund you. This does not cover normal wear, misuse or damage from washing the foam. Any rights you have under the consumer law of your state remain unaffected.

9. Liability

To the extent permitted by law, our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence.

10. Reviews and content

We publish only genuine reviews from verified buyers. We do not pay for positive reviews or remove negative ones because they are negative. We may remove content that is abusive, unlawful or unrelated to the product.

11. Governing law and disputes

These terms are governed by the laws of Spain, without depriving you of the protection of mandatory consumer laws of the place where you live. Please contact us first at [email protected]: most issues can be solved quickly by email.

12. Changes

We may update these terms. The version published when you place your order is the one that applies to it.